The Louisiana Civil Justice Center (LCJC) was established in 2006 to provide disaster legal assistance and connect displaced residents with critical legal services. Over the years, LCJC’s mission has expanded to provide legal services to low-income, disaster-affected and other vulnerable populations across Louisiana. Through a toll-free statewide hotline staffed by Intake Specialists and Staff Attorneys, LCJC is the first line of communication for thousands of residents facing critical legal issues. Through the hotline and public programming, LCJC effectively assists more than 15,000 individuals a year resolve legal problems that affect their basic quality of life such as the maintenance of housing and income, the stability of a family, or the health and well-being of their children.
The Louisiana Civil Justice Center, a 501(c)(3) nonprofit legal assistance organization, is seeking a part-time Intake Specialist for its statewide legal assistance hotline. This position is expected to work 4-12 hours per week, Monday through Friday between 9am-4pm. The Intake Specialist will be the first point of contact for clients seeking legal assistance through the legal assistance hotline. The Intake Specialist will be responsible for a range of activities on behalf of low-income and senior clients, including answering a telephone hotline for callers seeking legal assistance, determining client eligibility, interviewing clients about their legal problems, entering information into our database during the call, and assessing client situations to route urgent situations quickly to appropriate staff attorneys and providing legal information under the supervision of staff attorneys.
Qualifications: Required Qualifications: Bachelor’s degree from an accredited institution and enrollment as a law student preferred. Applicant must be able to effectively communicate in English. Applicant must possess strong writing skills, computer literacy, the ability to learn complex material quickly, initiative, and strong organizational and interpersonal skills. A demonstrated, strong commitment to issues of justice and working with a diverse population is essential.